Services

Administrative assistance for correspondence, documents, records and debt-related communication management.

Starter

Admin Setup Review

£79 one-off

Initial review of folder structure, correspondence volume, email labels, document naming and administrative priorities.

  • Basic admin review
  • Suggested folder structure
  • Initial action list
  • Email summary
Documents

Document Organisation Plan

£199 one-off

Written folder plan, naming convention, tracker format and recommended document structure for a matter or evidence set.

  • Folder plan
  • Naming convention
  • Document tracker
  • Implementation notes
Ongoing

Correspondence Admin Support

from £149 / month

Ongoing administrative support for correspondence logging, deadline reminders, filing, document tracking and admin-only response preparation.

  • Monthly admin support
  • Correspondence log
  • Deadline tracking
  • Status summaries

Per active debt

Debt Correspondence Administration

A structured administrative support package for debt-related correspondence. Fees are charged per active debt, creditor account or reference that requires ongoing monitoring, filing, communication or deadline tracking.

Not debt advice

This is not a debt-management plan, debt counselling service, debt adjusting service, insolvency service, financial advice service or legal advice service. Clearfile does not handle client money and does not guarantee that a debt will be paused, reduced, written off, settled, cleared or resolved.

Single file

Single Debt Admin File

£49 setup

£25 / month per active debt

For one active creditor/account with lower-volume correspondence.

  • Reference log
  • Correspondence folder
  • Basic status notes
  • Deadline reminders
Standard

Standard Debt Correspondence Admin

£99 setup

£35 / month per active debt

For several active debts or moderate correspondence volume.

  • Creditor/account tracking
  • Document log
  • Admin response drafts
  • Monthly summary
Priority

Priority Debt Correspondence Admin

£149 setup

£50 / month per active debt

For urgent, high-volume or complex correspondence requiring tighter tracking.

  • Priority admin handling
  • Expanded chronology
  • Evidence bundle support
  • Weekly status summary

What counts as an active debt?

An active debt means one creditor, lender, debt purchaser, debt collector, solicitor, enforcement agent, account reference, complaint, dispute or debt-related matter requiring correspondence, filing, monitoring, response preparation or deadline tracking.

A debt may be marked paused where no correspondence or action is required for 30 days. If new correspondence or work is required, it becomes active again from that point.

Included admin tasks

  • Correspondence logging
  • Creditor and account-reference tracking
  • Document organisation and evidence collation
  • Timeline and chronology preparation
  • Administrative response drafting
  • Deadline reminders and status summaries

Client authority required

Clearfile will only contact a creditor, collector or third party where written authority has been provided. Use the Client Authority and Consent form before any third-party communication starts.