Authority

Authority to communicate

Clearfile Correspondence only sends and receives communications on behalf of an individual where authority has been given.

How authority works

Where required, written confirmation can be provided to confirm that Clearfile Correspondence is authorised to receive, send, and manage correspondence for the relevant matter.

Clearfile Correspondence does not assume liability for any debt, account, agreement, contract, complaint, claim, or dispute. Communications are handled administratively and are sent on behalf of the relevant individual unless expressly stated otherwise.

Suggested wording for organisations

Clearfile Correspondence is authorised to receive and send written correspondence on behalf of the named individual in relation to this matter. Please direct future written communication to this email address unless instructed otherwise.

Reference information

When contacting Clearfile Correspondence, organisations should include the relevant account reference, complaint reference, case reference, claim reference, or other identifying reference in the subject line where possible.