Contact Clearfile Correspondence

For authorised correspondence, service enquiries, bespoke software requirements and structured queries.

Email

For a structured enquiry, use the query form. If you email directly, include the relevant reference, creditor, organisation, matter name or software requirement in the subject line where possible.

Use query form Email Clearfile

Before sending documents

Only send documents that are relevant to the requested service. Do not send unnecessary sensitive information. If the matter involves third-party correspondence, authority and consent may be required before Clearfile can act.

Services

Ask about admin assistance, debt correspondence administration, documents and case records.

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Software

Ask about bespoke file organisers, folder reports, renaming tools and rollback-safe workflows.

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Payments

Use payment links only after confirming the correct service, active-debt count or software scope.

View payments