Send a query

Use this form for service enquiries, admin assistance, debt correspondence administration, document organisation, software queries and payment questions.

Query form

Please keep your message clear and relevant. The message field has a maximum of 1,000 words.

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Name

Email address

This is used to send your confirmation and reply.

What is your query about?

Explain your query

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I understand that Clearfile Correspondence provides administrative correspondence management, document organisation and software support only, and does not provide legal advice, financial advice, debt counselling, debt adjusting, debt-management plans, insolvency advice, claims-management services or regulated professional advice.

Contact details

What happens after you submit?

You should receive an automated confirmation email. Clearfile Correspondence will also receive the query details in a structured email.

We aim to respond within 48 hours.

Before sending sensitive information

Do not include full bank details, card numbers, passwords, security answers or unnecessary medical information in the query form. If documents are needed, Clearfile will ask for the relevant information separately.

Service boundary

Clearfile Correspondence can assist with administration, correspondence records, document organisation and software enquiries. It does not provide regulated legal, financial, debt, claims-management or insolvency advice.